Privacy Policy

GPS Online ("Company", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at gpsonline.in or use our software products and services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

1. Information We Collect

Information You Provide

• Contact information (name, email address, phone number)
• Business information (company name, type, size)
• Account credentials (username, password — stored encrypted)
• Payment information (processed securely via payment gateways; we do not store card numbers)
• Communication history (emails, WhatsApp messages, support tickets)
• Project requirements and specifications you share with us

Automatically Collected Information

• IP address and device information (browser, OS, screen resolution)
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies
• Referral source (how you found our website)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our software products and services
• Process transactions and send related information (receipts, invoices, updates)
• Respond to your inquiries, support requests, and feedback
• Send marketing communications (only with your consent; you may opt out anytime)
• Improve our website, products, and customer experience
• Prevent fraud and maintain security of our platform
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third parties who assist in operations (hosting providers, payment processors, email services) — bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets, with prior notice to affected users.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• 256-bit SSL/TLS encryption for all data transmissions
• Encrypted storage for sensitive data including passwords (bcrypt hashing)
• Regular security audits and penetration testing
• Access controls — only authorized personnel can access client data
• Firewalls, intrusion detection systems, and DDoS protection
• Daily automated backups with encrypted storage

While we use commercially reasonable measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Cookies Policy

We use cookies to improve your browsing experience. Types of cookies we use:

• Essential Cookies: Required for basic website functionality (login sessions, security tokens).
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics — anonymized data).
• Preference Cookies: Remember your settings and preferences.

You can control cookie settings in your browser. Disabling cookies may affect some website functionality.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Opt-out: Unsubscribe from marketing communications at any time.
• Portability: Request your data in a structured, machine-readable format.

To exercise these rights, contact us at privacy@gpsonline.in.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically:

• Account data: Retained for the duration of your account plus 2 years after closure.
• Transaction records: 7 years (as required by Indian tax law).
• Support communications: 3 years.
• Marketing opt-in records: Until you opt out plus 1 year.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately at privacy@gpsonline.in.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date, and by sending an email notification to registered users. We encourage you to review this policy regularly.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: